CSI
Is it just me or is business a lot like running a crime lab on the CSI series?
It seems to me that enormous amounts of data come in amidst a tidal wave of information. When the wave clears, business leaders need to follow the trail of evidence, filter out the fog on the business battlefield to get a clear picture of what’s going on, and then prove beyond a shadow of a doubt (ok…prove to some degree of confidence) what happened or what the current situation really is so the right decisions can be made, the right next steps defined, the right teams deployed, and the right outcomes achieved.
It really is a lot of forensics because the conflicting data and the confusing evidence clouds reality many times.
The best business leaders are great at asking the right questions to get to the right answers.
More importantly, they act in the right ways on all that they learn!