How Cool is That??!!
I had the fortunate opportunity to play in a charity golf event today that benefited a scholarship fund. We were playing at a Golf Club in Clifton, Virginia, in the Washington DC area, and it was hot…incredibly hot when the clouds cleared and the sun came out, and the humidity was high. About 2 hours into the best ball tournament, course personnel came through the course with iced wash cloths drenched in cold water for all the golfers. What an incredible idea and what an incredible service on such a hot day to your customers, the golfers. That was really cool!
I’m becoming enamored with those special examples of out of the ordinary service for your customers…they just seem so rare nowadays. If you know of some and care to share, I’d love to put them out and build a list of great examples that I can begin sharing with others whenever I get the opportunity.
If you don’t have any examples, look more closely now and I bet you find a few!